Here’s How Security Guards Diffuse Difficult Situations

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Male Security Officer Wearing Cap Trying To Listen Something On Earphones In Night ClubSecurity guards are called upon to do a lot of different things, one of which is to diffuse certain situations. For instance, security guards are trained to notice if and when a person is becoming belligerent with the intent to cause trouble for others. Guards look for certain visual cues such as a reddened face, clenched fists, stiffening shoulders and angry facial expressions which indicates a person is getting enraged. They also listen for raised voices and verbal threats.

How a Security Guard Helps Diffuse Situations

If and when someone’s body language and demeanor seems threatening then the security guard must assess and address the situation. They can choose to intervene, strategically, so that no one gets hurt and the tense situation gets diffused.

Oftentimes there will be a brewing fight between two people whereas the security guard’s job is to step in between them and try to resolve the conflict. The guard appears confident and firm with their voice and the words they say, hoping to talk both parties out of hitting one another. By asserting their role as a leader or authority in the situation, a security guard causes irate people to take a moment’s notice and decide whether they really want to escalate the drama or not. The guard can offer help to manage the situation and ease the tension(s). Should problems continue, a guard may need to call for back-up and/or police intervention. At least someone is “in charge” at the scene and doing something to diffuse the situation, right?

Trained security guards have certain tactics to diffuse situations. For example, they will separate two parties physically so they’re not near one another– this allows them to cool off elsewhere instead of right in front of the face of their supposed enemy. Sometimes a guard may need to use some form of restraint to handle a situation, especially if weapons are involved.

Empathy can be utilized by guards to help ease tension and slow down or stop the spread of conflict. By actively listening to troubled people, a guard gives them a chance to express their side of the story which might be all they needed or wanted in reality. Guards can ask questions, help people find common ground, and come up with resolutions on the spot.

Are you in need of trained security guards who are able to diffuse tense situations? Call C.O.P. Security of Western and Central NY at 585-750-5608 for more information.

What Are the Benefits of Having Security Guards at Construction Sites?

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Back view of construction engineer in hardhat looking at buildingMonroe County and the surrounding Rochester areas are not immune from crime or problems. If and when you have a construction site in Western or Central New York State, you might want to consider hiring security guards via C.O.P. Security. They can be the eyes and ears to watch over your site and valuable equipment since you can’t be there 24/7.

Construction Sites Are Prone to Theft and Other Disturbances

Construction sites, no matter where they are anywhere in the world, are often prone to theft and vandalism. If you were a teenage boy with nothing to do and you and your pals just happened to get through a fence and horse around at a construction site when you were younger, you know it’s likely someone spray painted something or threw a rock and broke some glass or even tried to start a construction site vehicle and see if they could move it. Is this for fun? Is this to be a rebel? Will they be back?

There Are Plenty of Valuables Available to Steal at Construction Sites

At a construction site you might have thousands (if not tens of thousands) dollars worth of equipment and materials such as dump trucks, cranes, steel beams, wood, HVAC units, etc. Doesn’t it make sense to have security guards watching your stuff when you’re not there, especially overnight? Security guards help deter theft, vandalism and trespassing, and if things get out of hand they call the police to take care of business.

Security Guards Can Patrol the Area

Security guards can also be helpful at construction sites by managing access to the premises– letting in people who belong there and keeping people out who do not belong there. They can patrol the grounds on foot or using a vehicle such as a golf cart or car. And they can write down detailed reports of what “went on” while they keenly observed the site.

Call C.O.P. Security at 585-750-5608 to discuss your construction site security guard needs.

Finding the Right Type of Security Guard Service

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cropped view of guard in uniform talking on walkie-talkie and looking awayAre you looking for the right type of security guard service? What do you need to consider?

Security Challenges

For starters, make a list of the security challenges you face. For instance, you could list items like “guards to walk people to their cars at night in the dark,” “someone to watch the front door during business hours,” and/or “worried about vandalism overnights.”

Organizational Challenges

Next, come up with your budget. How much can you afford to spend on security services at this time?

Also, what’s the size and scope of your business, organization, building or event? For instance, if it’s small, it might need one guard, but if it’s big, it might need dozens.

Finding the Right Fits

There are different guards for different reasons– some work overseeing retail establishments, some serve as “store detectives,” some are mobile guards who patrol grounds such as parking lots or neighborhoods with HOAs… Certain guards may work at reception desks. Others might work in warehouses, controlling access to certain locations and/or making sure only authorized people enter/exit the building. The more specific you can be about who you’re looking for and what you need them to do, the better chances you’ll find the right security guard service(s) to meet your needs.

Some guards specifically guard people while others guard items, such as artwork, jewelry or cash. Some guards monitor surveillance cameras while others walk around the premises and interact with all sorts of people. Some guards are in charge of keeping certain people away from celebrities or high-profile people.

Armed Vs Unarmed Guards

Here’s a good question: for what you need, should the guard be unarmed or armed? For some reasons, you might want to hire guards who carry weapons such as tasers, mace or guns.

When looking for “the right” service, you’ll want to make sure you’re working with a company that can handle your specific needs. Ask appropriate questions to ensure your needs would be met.

In Rochester (and Western and Central NY), C.O.P. Security handles a variety of security services, including armed or unarmed guards, foot patrols, branded vehicle patrols, etc. For more info, please call C.O.P. Security at 585-750-5608 or email rbarton@copsecuritycorp.com.

It’s Wise to Use Both Technology and Humans for Your Security Needs

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A closeup of a security guard watching the parking areaIn the old days, security was mostly done by humans and technology was very limited. Then, in recent times, technological advances almost took over the whole field… But people still matter! Is it wise to use both humans and technology for your security needs these days? It certainly is.

Robots and computers can do a lot of things, but they can’t do everything. They aren’t completely self-sufficient. Humans still need to oversee them, maintain them, and, oftentimes, fix them. Technology is helpful but it’s not perfect. It can fail just as humans can as well. But when you’ve got humans and technology working together, doing what they intend to do and doing it well? Then you’ve got excellence! And with security, you want excellence. You demand it.

There are automated security systems doing surveillance right now. And there are human security personnel also watching over people and places. Sometimes one catches something the other doesn’t– that’s why it’s good they overlap.

Security Guards Add a Great Deal of Value

Humans have the ability to be adaptable when it comes to making decisions. They utilize their experience as well as intuition to make decisions. Humans are also capable of empathy and understanding, and pretty darn good at customer service skills when trained and motivated. Plus, they can provide immediate first aid when needed.

Technology in security means wider areas can be covered thanks to cameras, drones and sensors. Automated systems may be set up fairly quickly when/where needed. They can also reduce the need for humans to be present in hazardous environments. And technology is really good at using collected data which can be analyzed for patterns, trends and even security vulnerabilities.

Are you looking for security guards– human ones– and/or camera surveillance systems? Call C.O.P. Security at 585-750-5608 for more info– C.O.P. Security serves Rochester, NY area.

When It Makes Sense to Hire Private Security

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Security Guard at an outdoor event You have property and assets that need protection from thieves. Therefore, it makes sense to hire private security. Whether it’s guards patrolling your property, standing by (guarding) your assets, or monitoring your place/items via cameras, private security can help protect things you do not want stolen, vandalized, damaged or ruined.

Private Security Guards Can Make a Big Difference for Businesses and Events

Private security guards can help deter thieves as well as vandals. If there is an emergency or criminal activity, guards can call the appropriate authorities to take action and minimize damages/losses. Guards are trained to notice things out of the ordinary. They are also trained to deal with people who might be hard to deal with– those who are shouting, kicking, screaming etc. Oftentimes, private security guards surround people who have a lot of money– such as celebrities or politicians– to ensure “crazy people” don’t harm them, especially in public places where they’re most vulnerable.

When it comes to businesses or events, private security guards not only help keep the peace but also greet people, provide directions (to the entrances/exits, the bathrooms) and offer help to those who request it. Having guards at a party, for instance, is a good idea. If something goes wrong, there’s someone to turn to for help!

Rather than rely on costly law enforcement agencies for protection, hiring private security guards is a cost-effective option. Whether part-time of full-time, the needs of a client can be met and customized.

Finally, private security guards are professionals– they’re not just friends or family wearing a shirt that reads “security.” Instead, guards are trained– they learn how to effectively handle conflicts, crises and emergencies.

In Monroe and surrounding counties, you can call C.O.P. Security to hire private security guards. The number is 585-750-5608 or email rbarton@copsecuritycorp.com.

Security Guards Can Help Improve Workplace Outputs

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Young male security guard at commercial business he works for Since the pandemic, doesn’t it seem like people are more “on edge” and “nervous” than ever? It seems like society is very worried about bad things that could happen, from active shooters at their workplace to world war breaking out at any moment. There’s not a lot of good news these days.

When you work at a workplace you want to feel safe. If you don’t feel safe, you will not be a productive or effective employee. Safety is a basic human need. Without it, things don’t get done. Chaos ensues. It’s not good when violence and terror take over.

How Workplace Security Guards Can Help Production

If you want to improve workplace outputs then you have to ensure your workers feel safe at work. It’s pretty simple. Provide security for them. This could be in the form of video surveillance cameras, scannable badges to enter/exit the building, weapons checks, etc. Better yet, hire living, breathing security guards to be on-site to help look over the place and react when necessary. Security guards can do a lot– they can be the ones to call the cops or fire dept., as well as the ones to help people who are lost in the building, experiencing an emergency situation, scared of walking to their car in the lot at night, etc.

Basically, if you have great security then you can boost your staff’s confidence so they feel comfortable in their workplace. When they feel comfortable and protected, they can get their jobs done well. Let professional guards worry about problems in and around the building– and let workers do their jobs in peace.

Would you like a workplace full of fear, stress and anxiety? Or one where people seem happy and at ease? In Western and Central New York you can hire security guards from C.O.P. Security to ultimately help improve workplace outputs; Call 585-750-5608 or email rbarton@copsecuritycorp.com for more info.

Is Your Security Guard Qualified to Work for You?

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Security Guard in Uniform Using a Walk TalkieSay you have a friend who works out and is big with bulging muscles. He looks intimidating. So you ask him to “handle security” at your event. And you pay him a couple bucks under the table for his time. Is he trained? No. He just “looks the part” of “don’t mess with me.” But is that really the best way to handle security for your event? Looks and knowledge of procedures are two different things! When you have an event, you should hire a professional security guard rather than rely on a muscular buddy to stand around and look intimidating!

So what are some examples of qualifications for security guards that you should consider before hiring them?

Clean Record

First, ideally they don’t have a criminal record. If they do, and they were violent in the past, they could easily be violent again. Or they could steal stuff. Now there are some people who don’t mind hiring former felons because they trust they’ve got their act together and will be fine. You could do that, but is it the wisest decision? Probably not. The same goes for drugs. You want a clear-headed guard– not an addict living in a hazy fog.

Education and Experience

Next, consider hiring a guard who has a college degree. That shows you that they took the time to develop their thinking skills. They had to deal with processing information, and that’s an asset to the job. Hopefully, they think about things logically and can evaluate situations well because their college years helped develop good skill sets.

Thirdly, guards who are professional have been through proper security guard training, which includes attending classes, taking tests, practical experience(s) and obtaining certificates. When trained, they learn about more than just watching for thieves… they learn about first aid, handling emergencies, disaster response, etc. There are also classes to take to obtain a license to legally carry (and use) a firearm.

Fitness

Finally, other things to consider when assessing whether a guard is qualified to do the job (or not) include how physically fit they are, how much experience they have (already) and how they interact with people– they need good communication skills to do the job.

If you’re looking for qualified security guards in the Rochester area, learn how COP Security can help.

Beef Up School Security at High School Sports Game

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security guard working at public event,The Buffalo News recently ran a story with the headline, “‘It’s sad to come to this’: As fighting at high school games continues, forfeits become part of the season.” The article detailed some incidents of fighting on the field, in the stands and after the games regarding local high school football teams. It also mentioned that this is not just a Buffalo thing, but it’s happening in Missouri, Maryland, North Carolina, California, etc.

A New York Post article used the phrase, “From Friday night lights to Friday night fights.” Suspected causes of these fights included stress after the pandemic messed up people’s lives (and students’ formative years) as well as the proliferation of social media whereas kids want to go viral with footage of fights.

How Professional Security Guards Help

These days, if you’re in charge of a high school, you should consider hiring security guards for your sporting events. The “new norm” is this: metal detectors and bag checks… and guards who are visible all around the venue, from the parking lot to the stands and near the field or court as well.

Hiring security guards for high school sports can help put attendees at ease. Guards can deal with unruly people on the premises and calm irate people down. They can also help prevent thefts and vandalism. And if things get truly out of hand, guards can call local authorities to come in and make arrests if needed.

Isn’t it strange that we live in a world where mass shootings and metal detectors have kind of become the norm? Yes, it is. That said, safety matters more now than ever. It makes sense to hire security guards for all sorts of events and activities, high school sports included. In Western and Central NY, call C.O.P. Security at 585-750-5608 to discuss your security needs.

How Security Risk Management Services Can Help Your Company

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Digital composite of Security man near roof building siteIt’s smart to take advantage of security risk management services. In this world we’re living in, it seems like there are new and unusual threats happening everyday when it comes to security. Security risk management involves the ongoing process of identifying threats and risks, as well as figuring out plans to address how to deal with such issues. How is your company or organization vulnerable to security risks? Is anyone or any company currently asking that question on your behalf?

Security Risk Management Services in Rochester

Security risk management services can be “outsourced” to companies like C.O.P. Security. Rather than handle such a hefty task in-house, hire another company to do so. What are some of the benefits?

Working with security companies like C.O.P. Security affords you access to their expertise and experience. They know more about various security risks than you do. They keep on top of the latest security technologies and they know what’s trending in the business. What are the latest threats? What are some best practices? Security companies doing their job will have answers to these questions and more.

If you have the need for risk management, you can hire a company like C.O.P. Security and, in the end, save money. After all, the security company has the equipment they bring to the table– you don’t have to buy it! Meanwhile, your employees or workers can do their jobs without having to try to tackle the additional responsibilities associated with security– leave it to the security experts to handle such matters.

Finally, security companies often offer 24/7 monitoring and response, and they’re also knowledgeable about regulatory and compliance requirements such that you/your company (or organization) will be able to meet such standards and regulations.

Curious to know more about security risk management services? Call C.O.P. Security of Western and Central New York at 585-750-5608 or email rbarton@copsecuritycorp.com.

Here’s Why CEOs Should Consider Private Security

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Business Security Guard Service At Work Near Luxury CarCEOs (Chief Executive Officers) are corporate managers who often head up/manage organizations. They’re usually regarded as very important people who make lots of money and steer organizations in the right, profitable direction. CEOs are often in the public eye, becoming public figures who are talked about, written about, seen on TV, etc. A lot of people look up to them, but there can also be people who hate them and want to do them harm. Maybe they’re jealous of their salary, power or position. Maybe they have an ax to grind over some past situation. Long story short– CEOs should consider hiring private security. Guards can watch over CEOs as well as their close co-workers and family members.

Security Guards for Hire in Rochester, NY

Private security guards are often employed by business CEOs as well as celebrities, professional athletes and wealthy families so they stay protected and safe from harm. Guards may go with CEOs to important business meetings. They may end up flying with CEOs on corporate jets to various cities around the country or globe. They might also have to do surveillance during key meetings or public events, making sure no crazy attackers get to their CEO and his or her entourage.

Some CEOs have a net worth that’s so high that they’re automatically a target of criminals.

Whether at home, the office or traveling, CEOs (and the people they interact with on a daily basis like a spouse, children, etc.) might need protection and they do not want all sorts of people to have access to them!

If you’re a high-profile CEO, and you’ve been thinking about hiring security guards, call C.O.P. Security of Rochester, NY, at 585-750-5608.